Terms & Policies

Terms and Conditions

Your Terms and Conditions section is like a contract between you and Matrix Missions. By using our services, you agree to comply with and be bound by the following terms.

Service Usage

Matrix Missions provides forex and cryptocurrency trading services. By accessing our services, you acknowledge that:

• You are at least 18 years of age and legally capable of entering into binding contracts
• Trading in financial markets carries inherent risks, and past performance is not indicative of future results
• You are responsible for ensuring compliance with laws applicable to your jurisdiction
• All information provided to us is accurate and complete

Account & Transactions

Common provisions in our terms and conditions allow us to:

• Withdraw and cancel services, and process financial transactions as needed
• Manage customer expectations regarding service availability and information accuracy
• Clarify liability for information errors, market conditions, or service downtime
• Process transactions in accordance with applicable financial regulations

Intellectual Property

All content, strategies, analysis, and materials provided by Matrix Missions are protected by intellectual property rights:

• Our trading strategies and research are proprietary and confidential
• You may not reproduce, distribute, or commercially use our content without permission
• Attribution is required when referencing our public materials

User Conduct

Users of our services agree to:

• Refrain from any unlawful behavior or fraudulent activities
• Not engage in hate speech, bullying, or harassment in any communications
• Avoid spam, unauthorized promotions, or misuse of our platforms
• Respect the privacy and rights of other users and our staff

Matrix Missions reserves the right to disable user accounts that violate these terms without prior notice.

Limitation of Liability

Matrix Missions shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including but not limited to trading losses, data loss, or service interruptions. Investment decisions are made at your own risk.

Return and Refund Policy

At Matrix Missions, we are committed to customer satisfaction. This policy outlines the terms under which refunds may be requested for our services.

Terms of Refund

• Refund requests must be submitted within 14 days of the initial service purchase
• Services that have been partially or fully rendered may not be eligible for full refunds
• Subscription services may be cancelled at any time, with refunds prorated based on unused service period

Eligibility Conditions

• Service was not delivered as described in the original agreement
• Technical issues on our end prevented access to purchased services
• Duplicate charges or billing errors occurred

Non-Refundable Items

Please note that certain services are non-refundable:

• Consultation fees for services already rendered
• Custom portfolio creation services once work has commenced
• Research reports or analysis that have been delivered
• Services purchased during promotional periods (unless otherwise stated)

How to Request a Refund

• Email our support team at support@matrixmissions.in
• Include your account details and reason for the refund request
• Our team will review your request within 5 business days
• Approved refunds will be processed within 10 business days to the original payment method

Contact Us

For any questions regarding our terms or refund policy, please contact:

• Email: support@matrixmissions.in
• WhatsApp: +1 248-491-9357